FAQs - Networking

Yes, the webinar works on smartphones, tablets and other mobile devices.

No, both the camera and microphone functions are automatically switched off for all attendees.

Organisers and participants can interact using the live chat.

Yes, this is a live webinar in Zoom. Please enter the meeting on mute. Organisers and participants can interact using the chat.

Please make sure that you have selected the correct audio mode and that your speakers or headphones are plugged in. Check the volume of your computer.

If you're confident everything is connected properly, your devices might be being used by another tool or application. Make sure tools like Zoom, Google Hangouts, Microsoft Teams etc. have been closed prior to starting the session.

Operating System Minimum Requirements.
It is important that you can run the most recent version of our supported browsers. Below are the oldest operating systems that we can provide support for:

• Windows - Windows 7 and later
• Mac - macOS 10.10 and later
• Linux - Any x64 based system

iOS Devices:

• Using Safari - iOS 13 and later
• Using Native iOS App - iOS 11 and later

Android Devices:

• Android - Version 4.4 and later

• Make sure you use a Google Chrome browser for the access link.
• You might be connected via a VPN network, please disable your VPN connection and try again.
• Close all other applications on your computer.
• The password may have been entered incorrectly, please try again.
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Audio of video from speakers may be subject to interference depending on your own or others' internet connections.

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Yes, you can ask questions to our speakers via the live chat.

If your problem is not listed please drop us an email and we will do our best to help you.

Please note the chat function in the session is intended to submit questions for our speakers.