- Exhibitor Portal
|Tuesday 14 November||10.00 - 18.00 hours|
|Wednesday 15 November||09.00 - 18.00 hours|
|Thursday 16 November||09.00 - 17.00 hours|
Yes, floor plans will be available at the entrances of METSTRADE . You will also be able to find a digital floor plan on the METSTRADE website and app. The RAI Amsterdam floor plan is available at www.rai.nl.
Subscribe to the newsletter to receive updates about the programme.
METSTRADE is only open to trade visitors. The minimum age for entry is 18 years, this also goes for accompanied minors.
As a professional event organizer, RAI Amsterdam stays up to date with all current societal events. Our safety & security department stays in contact the government authorities. RAI Amsterdam aims to achieve a balance between safety and hospitality, to make sure guests can enjoy their visit to METSTRADE .
Yes, you’re able to enter the venue and enjoy the event with your mobility scooter.
Wheelchair assistants get free access to events organised by RAI Amsterdam. The person using the wheelchair will need to show a valid disability card and will need to pay for his/her own ticket. It will be clearly stated which exhibitions are organised by the RAI Amsterdam on the website.
When borrowing a wheelchair at RAI Amsterdam, the assistent will not receive free entry.
METSTRADE is accesible for people using a wheelchair. The aisles at the show floor are spacious and the surface is flat. Elevators and disability toilets are available. Visitors with an official 'disability card' can follow route 7 to P7-parking garage. With a disability card, parking costs € 18.00 per 24 hours.
It is possible to borrow a wheelchair. A reservation is needed and can be made by sending an email to email@example.com and provide us wih the following information:
Yes, wheelchairs are available during large public events as long as you make a reservation in advance. +31 (0)20 549 12 12.
No. As a result of the European tobacco legislation, RAI Amsterdam has been smoke-free since July 1, 2008. The smoking ban applies to all RAI buildings, including the catering locations and garages. Smoking is not permitted during set-up or breakdown.
For the convenience of smokers, RAI has arranged smoking areas in several outdoor locations. Outside the entrances you will find smoking columns for exhibitors and visitors.
We would like to point out that the government imposes penalties on people and companies that do not abide by the legislation. As RAI will be liable in case of violations, we will pass on any fines to the companies or individuals involved. To avoid having to resort to such measures, we will actively ensure that the law is upheld. Furthermore we count on the kind cooperation of all our guests.
Yes, of course we allow our exhibitors to visit their booth space and the new venue before the show starts. For a first overview we recommend to take a look at the floor plan.
An ATM can be found at two of entrances (D and K) of the RAI building. The information desks at various entrances can give you directions to their exact locations.
Have you lost something? We place all the found items online.
If your item is not on the website after one week, we have - unfortunately - not found it.
When you see your lost item on the iLost website, let us know as quickly as possible. We will ask you a few questions to make sure the item that you are claiming is indeed yours. After that it’s simple: you pick up your object or have it delivered at home.
Dogs are not allowed in RAI Amsterdam. Assistance dogs are always welcome in RAI Amsterdam.
For exeptions on this dog policy, contact firstname.lastname@example.org.
There will be plenty of catering facilities on-site offering a wide range of foods catering to a wide range of tastes, including Asian and Western.
A wide range of cafés and restaurants are open during an exhibition or congress in RAI Amsterdam.
Free wifi is available near the entrances and in restaurants such as the Holland restaurant and the Europa Foyer.
Yes, guests can leave their coats in the cloak room for € 1.50.
After pre-registration you will receive an email confirmation in which you can request an invitation letter for visa application purposes.
After registration you will receive an email confirmation.
As organizer of METSTRADE we cannot refund purchased tickets as we do not control when exhibiting companies invite their relations.
No, the invitation card is not a ticket. Please validate your invitation card online at METSTRADE.com with the code on your invitation. You will receive a confirmation and e-ticket by email.
For questions about ordering tickets or registration, please contact RAI Registration via +31 (0)20 549 13 33 or email@example.com.
Opening hours: Monday - Friday 08.00 - 22.00 hours; Saturday 09.00 - 22.00 hours; Sunday 12.00 - 22.00 hours.
Via the exhibitor list of METSTRADE you can register free of charge. Select an exhibitor and click the button 'register now for free entrance'.
Your visitor badge is valid for all the exhibition days.
If you have any questions, please contact RAI Registration, +31 (0)20 549 13 33, opening hours: Monday - Friday 08.00 - 22.00 hours; Saturday 09.00 - 22.00 hours; Sunday 12.00 - 22.00 hours or firstname.lastname@example.org.
During registration, exhibitors of METSTRADE can order a return railway ticket (on ONE DAY SPECIFIC) valid for 2nd class travel from any railway station in the Netherlands (Monday to Friday from 09.00 a.m and in weekends all day) to RAI Amsterdam and vice versa for € 13.00 per person.
By Tram & Bus
If you arrive at Amsterdam Central Station (CS), you can take the metro 51 (travelling time: 12 minutes, exit at the Amsterdam RAI station) or tram 4 (travelling time: 30 minutes, exit at the RAI, Europaplein). If you are travelling by train to the Amstel station, you can take metro 51 to Amstelveen (travelling time: 5 minutes) or the bus (route 65), which will bring you to the RAI within 10 minutes. In this case you should get off at Scheldeplein. From Amsterdam Sloterdijk station, the best way to reach the RAI is with metro 50.
NS-station Amsterdam RAI is 300 meters from the RAI and has regular connections to all parts of the Netherlands, like Schiphol, Rotterdam, Utrecht, The Hague and is also linked to the international trainnetwork. Check the NS journey planner for your itinerary.
You can reach RAI Amsterdam from Amsterdam Airport Schiphol by car or public transport in less than 15 minutes. Schiphol Airport is one of Europe's biggest airports and offers passengers a high standard of service.
See Schiphol.nl for flight information, 'To & From' Schiphol Amsterdam Airport and other facilities at Schiphol Amsterdam Airport.
The RAI is ideally suited for visitors who travel by car. It is situated alongside the Amsterdam’s A10 orbital motorway (exit S109) and has its own underground car parks. This means that the RAI is easily accessible for visitors coming from the Netherlands or abroad. All the main motorways can be reached without difficulty from the orbital motorway.
Numerous signboards indicate the route to the RAI. During large exhibitions orange signs displaying ‘P RAI’ will direct you to additional parking places. From there a free shuttle bus will bring you to the RAI.
For routeplanner navigate to:
Europaplein 22, 1078 GZ Amsterdam, The Netherlands
Please use the following address to navigate to RAI Amsterdam:
Europaplein 22, 1078 GZ Amsterdam, The Netherlands.
The parking rate at RAI Amsterdam is € 18.00 per 24 hours.
RAI Amsterdam has plenty of parking facilities at and near the exhibition centre. We also offer around 30 electric charging stations. More distant parking sites are used in the case of large-scale public events. Busses operate on a frequent and free shuttle service between these car parks and the RAI. To reach them follow the road signs and/or the police directions.
The license plate of your car will be read automatically by a camera as you enter the garage. You can pay the parking fee related to that license plate at the payment terminal immediately upon arrival, or before leaving the garage.
The RAI applies a single parking rate per 24 hours. You will not receive an exit pass. When exiting the garage, your license plate will be read by the camera and the barrier will open automatically. Receipts are available from the payment terminal.
If you pay for parking based on your license plate immediately upon arrival and then park for longer than 24 hours, the extra fee can be paid at the barrier with your PIN code or credit card.
Yes. If the RAI car parks are full, you can use a parking area outside RAI Amsterdam only minutes away, which is served by shuttle buses.
Yes. People with an official European parking card for the disabled (GPK) can use these special parking spaces, which are located close to the exit of the building. People with disabilities pay the normal RAI parking rate.
No, you cannot book a parking space for people with disabilities. The RAI has several of these spaces. Should they be occupied, a parking attendant will help you find the best possible spot.
1.90 metres (P4 2.65), drivers of cars with a height over 1.90 metres can report to a traffic officer.
No, parking spaces cannot be booked by the hour. RAI Amsterdam only applies a daily rate.
If you booked and paid for a parking space, you can be certain of having a spot. When entering the garage or parking grounds, you will be assigned a parking space.
No, this does not automatically mean there are no more parking spaces, only that booking is no longer possible. If there are no parking spaces available at the RAI, you will be directed to an external parking area, as indicated on the access roads around the RAI via (mobile) information panels.
You can also pay for your parking space directly at RAI Amsterdam. We nonetheless recommend you book a space via the website to ensure a spot is available.
Payment is possible via iDEAL, VISA, MasterCard or American Express.
You can change your booking until you enter the garage by logging in with your details, which you will have received in an email after making your booking.
Yes, you can cancel a booking. No, you will not receive a refund.
You can change or cancel your booking up to 24 hours before your arrival at the RAI. Changes are free of charge. If cancelling your booking, you will not receive a refund.
The conditions are simple:
After booking you will receive an email which includes a PDF file. This PDF is your confirmation and indicates the booking period and booking number. You must have your confirmation and parking ticket or tickets when entering and exiting the parking garage.
If you booked in advance, you can be certain of getting a parking space in P1/2/3/4. Make sure you bring your confirmation.
When you arrive in the parking garage:
When returning to the parking garage:
You can only park in P1, P2, P3 and P4. These locations have NO special areas for bookings.
You can only park in P1, P2, P3 and P4. These locations have NO special areas for bookings.
Yes, you can park longer than the booked period. Do keep in mind the extra costs this entails. Any extra costs can be settled with your bank card, VISA, MasterCard or American Express at the exit.
There is a two-hour buffer period included in your booking period (both before and after).
If you parked shorter than booked, you will not receive a refund. If you parked longer than the booked period, you can pay any extra costs at the exit.
This depends on which product you buy. If this is possible, it will be indicated in the product description. In that case, you can enter and exit the parking garage as often as needed thanks to licence plate recognition or your barcode/pin number. You may not have access to the exact same parking space.
Parking at the parking garage of RAI Amsterdam is at your own risk (see the Visitor conditions).
Your licence place is registered in order to calculate how long you have parked, as no parking ticket is issued when entering the garage. You can also book a parking space via parkeren.rai.nl.
Your licence plate is registered by our Parking Management System as soon as your vehicle enters one of the access roads to the parking garages or areas of RAI Amsterdam. When booking via parkeren.rai.nl, your licence plate is registered in our system as well to ensure it is recognised when you enter or exit the parking garage.
After booking, your licence plate details will be removed from our system as soon as they are no longer needed for the processing and aftercare of your booking.
The licence plate details are stored in our Parking Management System until you exit the garage, unless you booked via your licence plate, in which case the details are used for the processing and aftercare of your booking. The details are not shared with parties other than RAI Amsterdam, unless we are legally obliged to do so. There is no link to the government road transport agency (RDW).
No, your licence plate details are not shared with the tax authorities or checked by the government road transport agency (RDW) unless we are legally obliged to do so.
RAI Amsterdam collects personal data provided by the customer on the personal data page, details about click and surf behaviour, and transactions via the website of RAI Amsterdam. RAI Amsterdam has exclusive access to the abovementioned data. The RAI complies with the requirements of the Dutch Personal Data Protection Act and other privacy legislation. Customer data are stored in a customer database, and used for processing orders or bookings and customer service.
RAI Amsterdam also uses the data to analyse the click and surf behaviour of its customers and establish customer profiles which are then used to complete the range of products and services on the website, and provide customers with bespoke offers from its product and service range. RAI Amsterdam may perform marketing campaigns with the address details of its customers at the request of third parties.
Customer address details can be used up to twelve (12) times a year for a mailing in which RAI Amsterdam has exclusive access to the personal data. If customers object to the collection and analysis of their data and bespoke offers from RAI Amsterdam, they can let RAI Amsterdam know via a link in the newsletter. In case customers want to have their data removed from the customer database, they can do so by contacting the RAI via email@example.com.
RAI Amsterdam will not supply the personal data of customers to other persons or organisations outside of RAI Amsterdam without consent from the customer, unless it is legally obliged to do so. RAI Amsterdam takes great care to ensure the quality of its customer database. Personal data are checked regularly for correctness, and outdated & no longer relevant data are regularly removed.
Customers can correct their personal data directly via the personal data page. For questions or complaints, customers can contact the RAI via firstname.lastname@example.org. At customers’ request, RAI Amsterdam can provide an overview of the data included in the customer database.
Order your free NS trainticket between Amsterdam Airport Schiphol and Amsterdam when you register for your visit.
Please note that pre-registration is required to use this service.
During your registration for METSTRADE you will get more information and also an option to order your NS trainticket.
Your e-ticket is a valid ticket for your trainjourney. As your ticket is personal, make sure you bring a valid ID with you. You will find the NS travel conditions on your e-ticket. In case you have any questions, please contact the NS customer call center +31 (0)30 751 51 55 (local rate).
If you have not received your confirmation, please contact email@example.com. Your registration will be checked and you will be sent a confirmation by email.
No, after you have activated your trainticket you are not able to change the date on your ticket.
Reduced NS fares for travelling by train in the Netherlands. As a METSTRADE visitor traveling in the Netherlands you can buy a single NS return ticket (on ONE SPECIFIC DAY) for 2nd class from any NS railwaystation in the Netherlands to RAI Amsterdam and vice versa for € 13.00. Please note that pre-registration is required to use this service.
Starting from 3 months of an event, you can use the NS couponcode(s) on the NS website to confirm, download and print your NS trainticket(s) as an e-ticket.
For questions regarding activating or downloading a purchased ticket you can contact the NS Customer Service Desk 24/7 on +31 (0)30 751 51 55.
No, this is not possible. Only one NS trainticket can be ordered per registration/entrance ticket.
No, you are only able to order the free NS trainticket in combination with a registration or ticket for METSTRADE .
After your registration you received a confirmation email, in this email you will find a link where you can change your registration. When you click on this link, you will have the possibility to order the NS trainticket.
You can activate your NS trainticket in the NS webshop. Please use the link in your confirmation and fill in your couponcode if it is not prefilled already. Please fill in your name, date of birth and traveldate. After you confirm this, your e-ticket will be emailed to you.
This is not possible. my is linked to your email address. You can register one visitor per email address.
Do you want to register your colleagues? Please create a my account with their personal email addresses.
Don't forget to let them know they can use their personal space to prepare their visit to the show!
No, that is not necessary. Next edition of the show you can use the same login details to access my.
No, you don't have to create an account for every show. You have 1 account for all shows organized by RAI Amsterdam. You can login to your account on the different show websites.
You can use your Facebook, Twitter, LinkedIn or Google+ accounts to login to your my. This allows you to use the login of your social account so you don’t need to remember additional login details.
If you give permission to publish your data we may use your social profile photo on our website or in other METSTRADE communication materials.
Edit your personal details in my by clicking on the pencil icon, edit your details and save them. In case you register your visit through my, your details will be used in your visitor registration, so you do not need to re-enter them.
If you register for another personal space, we will use the name and address details in our system.
If you already have an account, go to my in the top navigation (right top corner) of the website. Login with your social account or your email address and password.
If you do not yet have an account, but would like to use my, click on 'Register'.
View information on the city of Amsterdam, including tourist attractions.
There are many restaurants, shops and supermarkets in the vicinity of the RAI Amsterdam.