MedAire Membership
24/7 global support from two dedicated Maritime Assistances Centres in London and Phoenix.
Our ISO certified assistance services help captains and crew in making decisions about a patient's medical care. We provide medical advice about a variety of routine and emergency medical situations, often this can be resolved through medical kit recommendations but if not MedAire can provide shoreside referrals. If a case requires shoreside attention, we can pay for treatment on your behalf and our relationships with 85,000 global medical providers ensure no delays in accessing care.
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Medical training
Flexible training options, from STCW'10 courses, to refresher courses.
MedAire offer a range of virtual and onboard training options, suited to the needs of your crew. We are certified by MCA to provide STCW’10 courses: Elementary first aid (2 days), Proficiency in medical first aid (3 days + eLearning), Proficiency in medical care on board (5 day). We also offer Tune-up training (virtual and in-person), Mental health virtual training, Paediatric first aid, Treating illness and injury in elderly patients and MARCH training.
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Emotional Support
Structured counselling session delivered by trained mental health professionals
MedAire's is a membership add-on, that provides a holistic approach to mental health, by addressing the physical, alongside the emotional.
Provides access to:
• Up to 5 sessions of structured counseling per individual member and their immediate family per incident per year.
• Telephonic or face-to-face* support from qualified and credentialed providers.
• Critical incident support e.g. counseling for the whole crew following a traumatic incident
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VitalStream
State-of-the-art, Ai-powered, wearable device that provides continuous, real-time monitoring of vital signs.
Applied in 30 seconds, VitalStream transmits live data directly to MedAire's doctors for informed diagnosis during in-flight or onboard medical emergencies. The clinically validated device tracks heart rate, blood pressure, oxygen saturation, respiratory rate, and temperature. Its discreet, premium design aligns with luxury settings while delivering proven reliability.
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Maritime Risk Map
Health and security Information, intelligence and alerts, to ensure the safety of your crew and guests
The Maritime Risk Map leverages accurate and verified information from: Our internal, dedicated International SOS Health and Security teams, who issue over 12,000 yearly medical and security alerts, Risk Intelligence: MedAire's specialist partners who are experts in their field of maritime security and intelligence. The intuitive tool allows you to toggle filters and show information that’s important to you, including: sea threats, medical and security risk, port view and county guidance.
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Digital Assessment Kit (DAK)
Powerful medical diagnostics solution that combines medical grade equipment, patient assessment App and telemedical communications.
The ability to make an appropriate diagnosis relies upon accurate information being provided by the patient/caregiver. The DAK streamlines the process of gathering patient information and accurate vital signs data at the same time, to help MedAire provide more effective remote medical recommendations.
The kit comprises of: Blood Pressure Monitor, 12 lead ECG, Digital Glucometer, Pulse Oximeter, contactless thermometer and iPad preloaded with the MediConnect App
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